Church Member — Support

Download the app (or open it on the web), enter your church's code, and fill in your name and phone number. Your church admin needs to approve your membership before you can sign in — they'll give you an access code once approved.

Access codes are issued by your church admin, not sent automatically. Contact your church office directly and ask them to approve your membership or reset your access code from their dashboard.

Open the app and scan the QR code displayed at the door (or on the kiosk screen). If you don't have a smartphone, staff can scan your membership card instead.

Your status automatically reflects recent attendance — if you haven't checked in for a while, it flips to Inactive. Checking in at your next service immediately sets it back to Active.

Offers are managed by each business and can be unpublished at any time. If a discount didn't apply when a business scanned your card, ask the business directly — they can see why from their side (your status needs to be Active for discounts to work).

Open the app, go to Profile, scroll to the bottom, and tap Delete Account in the Danger Zone. You'll need to type DELETE to confirm. This permanently removes your personal information and can't be undone.

Go to Members in your dashboard — pending sign-ups appear there. Approving a member generates an access code for you to share with them.

Go to Services, create a new service, and a scannable QR code is generated automatically. Display it at the door or on a kiosk device during the service.

Yes. Find the member in your Members list and use Reset Access Code to generate a new one to share with them.

Partner applications appear in your dashboard the same way member sign-ups do — review and approve them before they can publish offers.

Go to Church Info in your dashboard. Changes you save there appear immediately on members' About screen in the app.

Go to Settings and adjust the inactivity threshold — it applies church-wide and takes effect on the next nightly run.

Open your church's partner portal, create an account with your business details, and submit it for the church admin's approval.

Once approved, go to Offers in your portal, create a discount with a product type and percentage off, and publish it — members will see it immediately.

Go to Scan, use your camera to scan the member's QR code (or type their code in manually), choose which of your offers applies, and confirm. The system checks the member is Active before it counts.

Go to Transactions in your portal for a full history, plus a summary of your best-performing offers.